Chloe Excursions values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your data, as well as how you can control your information and opt out of certain uses.

1. Information We Collect

We may collect the following types of information:

  • Personal Details: Such as your name, email address, phone number, and billing information when you book a service.

  • Travel Preferences: Information about your destinations, activities, and special requests.

  • Usage Data: Information about how you interact with our website, including pages visited and features used.

  • Communication Data: Records of your communications with us, including email correspondence and inquiry forms.

2. How We Use Your Information

We may use your information to:

  • Provide and manage your bookings and services.

  • Personalize your travel experiences and recommendations.

  • Send you updates, confirmations, and relevant communications.

  • Improve our website, services, and customer support.

  • Comply with legal requirements and protect our business.

3. Data Storage and Security

Your information is stored securely using appropriate administrative, technical, and physical safeguards. While we take reasonable steps to protect your data, we cannot guarantee complete security for information transmitted online.

4. Opt-Out Instructions

You have the right to control how your information is used for marketing and communications:

  • Email Marketing: Click the Unsubscribe link in any promotional email or contact us at [email protected] to opt out.

  • SMS Marketing: Reply STOP to any promotional text message or contact us directly.

  • Data Deletion Requests: Contact us to request deletion of your personal information from our systems, subject to any legal or contractual obligations.

5. Your Rights

Depending on your location, you may have rights under applicable privacy laws, including:

  • Accessing the personal information we hold about you.

  • Requesting corrections to inaccurate data.

  • Requesting deletion of your personal information.

  • Restricting certain types of data processing.

To exercise your rights, please contact us using the information below.

6. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on our website with a revised effective date. Continued use of our services after updates means you accept the revised policy.

If you have any questions about this Privacy Policy or wish to make a privacy-related request, contact us at [email protected].